Contact the Team Behind Our Lucky Hills Guides
Questions about our guides, a correction or a partnership request? Here is how to reach us, and when to contact the casino instead.
Contact Us
We answer
Corrections, questions about our content and partnership requests.
Please include the page address when you report an error, so we can check it quickly.
Contact the Casino Instead For
We are an independent site and cannot see or change casino accounts. For these issues, contact the casino directly through its 24/7 live chat or at [email protected]:
- Deposits, withdrawals and verification
- Bonuses, free spins and VIP rewards
- Login problems and account blocks
- Self-exclusion and cooling-off requests
If You Have a Dispute
Under the casino terms, a written complaint goes to support first. The casino has 14 working days to start talks, and unresolved disputes go to mediation under Curaçao rules. Keep screenshots of chats, terms and transactions.
Need Help With Gambling?
If gambling is causing you stress, free and confidential help is available.
| Province or territory | Free help line |
|---|---|
| Ontario | ConnexOntario 1-866-531-2600 |
| Alberta | Alberta Addiction Helpline 1-866-332-2322 |
| British Columbia | Gambling Support BC 1-888-795-6111 |
| Quebec | Jeu : aide et référence 1-800-461-0140 |
| Other provinces and territories | Your provincial health line or 811 |